Zendesk - Add my Help Desk to my DeskPerk Account

DeskPerk Support Zendesk Getting Started

To add a new Zendesk help desk to use our service, you need to Login to Your Account. The first page you will see is the Dashboard, this is where you can view all the help desks that are currently within your account. Please click on the Zendesk button within the Add New Help Desk section at the bottom of the page.

Instructions

  1. Enter your help desk Display Name - Will be displayed on the Dashboard and Ticket Portal
  2. Enter your Help Desk Subdomain - Ours would be 'deskperk' from deskperk.zendesk.com
  3. Enter your API Username - Your Zendesk admin email address
  4. Enter your API Token ( See: Zendesk - Generate API Token )
  5. Click the Save Settings button

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NOTE: We will confirm that your help desk information is valid. You will be directed to the newly created help desks settings and information.

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